Remote Fleet Operations Manager

Otsuka America Pharmaceutical Inc.; Honolulu (HI); Remote; USD 96,000 - 144,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life insurance

401(k) match

Paid time off

Job summary

Otsuka America Pharmaceutical Inc. is seeking an Operational Lead to drive fleet operations supporting field personnel, including sample order escalations, reporting, and vendor coordination. The role emphasizes vendor management, analytics, and continuous improvement to ensure timely service delivery.

Candidates should have a Bachelor’s degree and 3+ years in fleet or operational roles, with strong problem-solving and reporting skills to support data-driven decisions for the organization.

Qualifications

• Bachelor’s degree required.
• 3+ years of fleet management, vendor management, or operational experience.
• Strong analytical, reporting, and problem-solving skills.

Responsibilities

• Manage fleet vendors and day-to-day fleet operations to ensure timely and effective service delivery.
• Support vehicle lifecycle management, maintenance, utilization, and driver experience.
• Maintain fleet reporting, scorecards, policies, and communications.
• Coordinate sample escalations and ad hoc sample orders.
• Prepare and maintain operational reports, dashboards, and performance metrics to support business decision-making.
• Support audit requests, documentation, and operational issue resolution.
• Serve as a primary operational contact for field personnel on fleet-related matters.
• Provide timely support for fleet inquiries, issue resolution, and operational requests.
• Recommend process improvements based on operational trends and stakeholder feedback.

Skills

Fleet management

Vendor management

Analytical skills

Reporting

Problem solving

Education

Bachelor’s degree

Job description

Otsuka America Pharmaceutical Inc. is seeking an Operational Lead to drive fleet operations supporting field personnel, including sample order escalations, reporting, and vendor coordination. The role emphasizes vendor management, analytics, and continuous improvement to ensure timely service delivery.

Candidates should have a Bachelor’s degree and 3+ years in fleet or operational roles, with strong problem-solving and reporting skills to support data-driven decisions for the organization.