Remote-First Strategic Implementation Leader

Alkami Technology, Inc.; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

Alkami Technology, Inc. is leading digital banking implementations across the US, delivering large-scale onboarding programs with cross-functional teams in Delivery, Technical Services, Product, and Customer Success.

The Strategic Program Manager, Implementation role emphasizes advanced delivery leadership, scalable processes, and exceptional client engagement. The position operates in a remote-first environment in the United States, with emphasis on strategic customer outcomes, risk mitigation,

Qualifications

• Advanced expertise managing complex implementation programs and strategic customer onboarding initiatives.
• Strong ability to analyze and resolve operational, delivery, and stakeholder challenges.

Responsibilities

• Lead highly complex implementation programs by managing strategic customer onboarding engagements.
• Coordinate cross-functional delivery activities and ensure successful execution across large-scale implementations.
• Guide executive-level customer communications and align delivery milestones with business objectives.
• Mitigate risks, manage dependencies, and optimize delivery processes across programs.
• Mentor and coach other program managers on best practices and escalation management.

Skills

Strategic program management

Cross-functional leadership

Executive-level communication

Education

Bachelor's degree in Business, Project Management, Information Systems, or related experience

Job description

Alkami Technology, Inc. is leading digital banking implementations across the US, delivering large-scale onboarding programs with cross-functional teams in Delivery, Technical Services, Product, and Customer Success.

The Strategic Program Manager, Implementation role emphasizes advanced delivery leadership, scalable processes, and exceptional client engagement. The position operates in a remote-first environment in the United States, with emphasis on strategic customer outcomes, risk mitigation,