Remote-First Customer Success & Upsell Intern

Energy Innovation Corp; Mount Pleasant (SC); Remote; USD 81,000 - 110,000; Full time

Job summary

InnovateCore is seeking a Customer Service Representative intern to drive upsell and renewal conversations with existing accounts. You will translate dashboards into actionable stories for the sales floor, and manage paid search, social, and email programs end to end. Territory plans will cover Mount Pleasant, SC.

The role emphasizes relationship-building, attention to detail, and strong email tone. Autonomy comes with support and mentorship in a remote-first environment.

Qualifications

• Internship in Customer Service or related field.
• Ability to drive upsell and renewal conversations.
• A good ear for tone in high-stakes emails.

Responsibilities

• Drive upsell and renewal conversations with existing InnovateCore accounts
• Pitch upsells that feel like favors, not invoices
• Translate Omnichannel Support dashboards into stories used by sales
• Manage paid search, social, and email programs end to end
• Build territory plans that maximize coverage across Mount Pleasant, SC

Skills

Relationship Building

Net Promoter Score

Attention to detail

Strong written tone

Job description

InnovateCore is seeking a Customer Service Representative intern to drive upsell and renewal conversations with existing accounts. You will translate dashboards into actionable stories for the sales floor, and manage paid search, social, and email programs end to end. Territory plans will cover Mount Pleasant, SC.

The role emphasizes relationship-building, attention to detail, and strong email tone. Autonomy comes with support and mentorship in a remote-first environment.