Remote-First Enterprise Onboarding Lead

GiveCampus; Washington (District of Columbia); On-site; USD 90,000 - 140,000; Full time

Job summary

GiveCampus is seeking an Enterprise Onboarding Specialist to accelerate onboarding for enterprise schools, delivering a seamless, partner‑centric experience and faster time‑to‑value. The role emphasizes guiding implementations, cross‑team collaboration, and scalable onboarding playbooks.

You will streamline workflows, support product enhancements, and maintain strong partner relationships while coordinating with Success Operations and Sales. Remote‑first with some onsite events across the year.

Qualifications

• Experience implementing software solutions for enterprise‑level partners in a SaaS environment.
• Familiarity with onboarding tools or CRMs used for enterprise onboarding.
• Strong technical skills for integrations, APIs, and troubleshooting.

Responsibilities

• Own the onboarding process for enterprise partners, guiding implementation timelines and adoption.
• Accelerate time‑to‑value by streamlining workflows and prioritizing product enhancements.
• Create repeatable onboarding playbooks, templates, and knowledge bases.
• Ensure alignment across Success Operations, Sales, Product, and Partner Operations.
• Deliver a best‑in‑class experience and measure partner satisfaction over time.
• Track onboarding metrics and drive continuous improvements.
• On‑site engagement for enterprise onboarding visits during the onboarding period.

Skills

Software Implementation

Onboarding Tools

Technical Aptitude

Partner Mindset

Playbook Development

Adaptability

Process Optimization

Project Management

Ownership

Bias for Action

High Standards

Ambition

Independent & Collaborative

Tools

Vitally

Monday.com

Smartsheet

Salesforce

Job description

GiveCampus is seeking an Enterprise Onboarding Specialist to accelerate onboarding for enterprise schools, delivering a seamless, partner‑centric experience and faster time‑to‑value. The role emphasizes guiding implementations, cross‑team collaboration, and scalable onboarding playbooks.

You will streamline workflows, support product enhancements, and maintain strong partner relationships while coordinating with Success Operations and Sales. Remote‑first with some onsite events across the year.