Remote-First Enterprise Onboarding Lead

GiveCampus

Washington (District of Columbia)

On-site

USD 90,000 - 140,000

Full time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

GiveCampus is seeking an Enterprise Onboarding Specialist to accelerate onboarding for enterprise schools, delivering a seamless, partner‑centric experience and faster time‑to‑value. The role emphasizes guiding implementations, cross‑team collaboration, and scalable onboarding playbooks.

You will streamline workflows, support product enhancements, and maintain strong partner relationships while coordinating with Success Operations and Sales. Remote‑first with some onsite events across the year.

Qualifications

Experience implementing software solutions for enterprise‑level partners in a SaaS environment.
Familiarity with onboarding tools or CRMs used for enterprise onboarding.
Strong technical skills for integrations, APIs, and troubleshooting.

Responsibilities

Own the onboarding process for enterprise partners, guiding implementation timelines and adoption.
Accelerate time‑to‑value by streamlining workflows and prioritizing product enhancements.
Create repeatable onboarding playbooks, templates, and knowledge bases.
Ensure alignment across Success Operations, Sales, Product, and Partner Operations.
Deliver a best‑in‑class experience and measure partner satisfaction over time.
Track onboarding metrics and drive continuous improvements.
On‑site engagement for enterprise onboarding visits during the onboarding period.