Enterprise Onboarding & Launch Coordinator

Engaged Companies; Parkville, Northern (MO, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

eShipping LLC is seeking an Implementation Coordinator to lead client onboarding for enterprise accounts. You will align scope, timelines, and system setup with Sales, Solutions, Operations, Technology, and Account Management to ensure a smooth launch and handoff.

The role emphasizes surface risks early, maintain CRM accuracy, and deliver a consistent onboarding experience that supports long-term customer success.

Qualifications

• Experience coordinating complex client onboarding or related projects.
• Bachelor’s degree preferred or equivalent experience.
• Familiarity with CRM, project management tools, and cross-functional work.

Responsibilities

• Coordinate enterprise client implementations from post-sale to launch.
• Maintain project plans, timelines, and CRM records.
• Facilitate cross-functional communication and updates.
• Prepare customer-facing updates and manage action items.
• Collaborate with Sales, Solutions, Operations, and Tech teams

Skills

Client-facing communication

Project coordination

Time management

Cross-functional teamwork

CRM tools

Microsoft Office

Education

Bachelor’s degree preferred

Tools

Basecamp

Job description

eShipping LLC is seeking an Implementation Coordinator to lead client onboarding for enterprise accounts. You will align scope, timelines, and system setup with Sales, Solutions, Operations, Technology, and Account Management to ensure a smooth launch and handoff.

The role emphasizes surface risks early, maintain CRM accuracy, and deliver a consistent onboarding experience that supports long-term customer success.