Remote-First Clinical Services Director

NAPA Management Services Corporation; United States; Remoto; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

Health Insurance

Vision Insurance

Dental Insurance

Disability Insurance

AD&D Insurance

Life Insurance

HSA/FSA

401(k)

Leadership development

Descrizione del lavoro

North American Partners in Anesthesia (NAPA) seeks a Clinical Services Director to oversee the operational and financial health of assigned markets. The role combines field leadership with account management, delivering high-touch service to clinicians and hospital partners.

You will manage cadence, meetings, and CRM records, escalate issues as needed, and collaborate with VP, HR, and Talent Acquisition to optimize staffing, credentialing, and onboarding across multiple sites.

Competenze

• Bachelor's degree in Healthcare Administration or related field; MBA preferred.
• 5+ years in healthcare operations, account management, or clinical services administration.
• Strong financial literacy and ability to read site-level P&Ls.
• Willingness to travel 30–50% and build trust with clinicians and admins.

Mansioni

• Own cadence and accountability infrastructure for client relationships.
• Maintain CRM records and flag disengagement early.
• Prepare materials for executive conversations and briefings.
• Coordinate with VP teams on ownership and cadence.
• Act as escalation point for operational issues in markets.
• Support recruitment, onboarding, credentialing with Talent Acquisition.
• Identify expansion opportunities within client accounts.
• Surface market opportunities with timing and contacts.

Conoscenze

Relationship management

Leadership

Healthcare operations

Budgeting

CRM systems

Strategic planning

Formazione

Bachelor's degree in Healthcare Administration

MBA preferred

Strumenti

Qgenda scheduling

iPro practice management

Microsoft Dynamics CRM

Descrizione del lavoro

North American Partners in Anesthesia (NAPA) seeks a Clinical Services Director to oversee the operational and financial health of assigned markets. The role combines field leadership with account management, delivering high-touch service to clinicians and hospital partners.

You will manage cadence, meetings, and CRM records, escalate issues as needed, and collaborate with VP, HR, and Talent Acquisition to optimize staffing, credentialing, and onboarding across multiple sites.