Remote Clinical Services Director | Client Relations & Ops

North American Partners in Anesthesia; Town of Florida (NY); Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Vision insurance

Dental insurance

Disability insurance

AD&D insurance

401(k)

Flexible Spending Accounts

Health Savings Accounts

Leadership development opportunities

Job summary

North American Partners in Anesthesia seeks a Clinical Services Director to manage client relationships, cadence, and operational issues across assigned markets. You will coordinate staffing, credentialing, and scheduling while maintaining accurate CRM records and escalating risks as needed.

You will partner with VP operations and clinical leadership to optimize relationships, expand services, and ensure timely, high-quality client engagements across multiple markets.

Qualifications

• Bachelor's degree in healthcare administration or business; MBA preferred.
• 5+ years in healthcare operations, account management, or clinical services admin.
• Proven track record with complex client relationships and retention.
• Strong financial literacy and ability to read site P&Ls.
• Experience coordinating clinician recruitment, credentialing, onboarding.

Responsibilities

• Own cadence and accountability infrastructure for NAPA client relationships.
• Maintain CRM records; flag disparities; support executive conversations.
• Coordinate staffing coverage, credentialing, and scheduling issues in markets.
• Partner with RVP and VP to assign relationships and meeting cadences.
• Drive cross-functional collaboration with HR, Talent Acquisition, and QA.

Skills

Financial literacy

Recruitment coordination

Stakeholder management

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in Healthcare Administration or Business

MBA or equivalent preferred

Tools

Qgenda

iPro

Microsoft Dynamics

Job description

North American Partners in Anesthesia seeks a Clinical Services Director to manage client relationships, cadence, and operational issues across assigned markets. You will coordinate staffing, credentialing, and scheduling while maintaining accurate CRM records and escalating risks as needed.

You will partner with VP operations and clinical leadership to optimize relationships, expand services, and ensure timely, high-quality client engagements across multiple markets.