Remote-First Account Manager: Renewals & Growth

Jobicy; United States; Remote; USD 130,000 - 170,000; Full time

Benefits offered by this job

Unlimited Vacation

Comprehensive Benefits

Wellness Account

Employee & Family Assistance Plan

Flexible Work Schedule

Remote-First, In-Person Friendly

Learning & Development Budget

Work from Home Budget

Access to Cutting-Edge AI Tools

Hands-On with LLMs

A Thriving Industry

Job summary

Ada is seeking an Accelerate Account Manager to own a portfolio of about 60 customers and around $2.5M in annual revenue. You will focus on renewals, health, and expansion while coordinating with Support, Product, and Solutions to deliver measurable results.

This remote-first, full-time role emphasizes managing a large book, building relationships, and forecasting renewals with a data-driven mindset. Strong communication and CRM proficiency are essential.

Qualifications

• 1+ year in a customer-facing or commercial role, ideally in B2B SaaS.
• Ability to manage a large number of accounts without slipping.
• Strong communication and ability to translate customer needs to internal teams.
• Quota or target experience is a plus.

Responsibilities

• Retain your book by owning renewals and hitting retention targets.
• Keep customers healthy by tracking usage, automation, and account health.
• Show customers the value through regular check-ins and business reviews.
• Find expansion opportunities within your book, such as higher usage or new use cases.
• Build relationships with day-to-day contacts and decision-makers who own the budget and renewal.
• Forecast accurately by keeping Salesforce up to date and providing clear renewal and pipeline insight.
• Know when to elevate and bring in senior help when accounts outgrow your team.

Skills

Account Manager

BDR/SDR

Customer Success

Account Executive

Tools

Salesforce

Google Workspace

MS Office

Job description

Ada is seeking an Accelerate Account Manager to own a portfolio of about 60 customers and around $2.5M in annual revenue. You will focus on renewals, health, and expansion while coordinating with Support, Product, and Solutions to deliver measurable results.

This remote-first, full-time role emphasizes managing a large book, building relationships, and forecasting renewals with a data-driven mindset. Strong communication and CRM proficiency are essential.