Enterprise Account Manager: Renewal & Growth (Remote)

TeamViewer; Bethesda (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

TeamViewer is seeking an Enterprise Account Manager to own a large book of ~100 existing Northeast enterprise customers, (~$4M ARR). You will drive adoption, renewals, and expansion, aiming for fast value, secure renewals, and growth within the current book.

You’ll collaborate with an Account Executive on larger expansions while keeping the other accounts healthy, and you’ll be measured on renewal timing and breadth of impact across the portfolio.

Qualifications

• 2-4 years in Account Management, Customer Success, or a comparable customer-facing commercial role, ideally in B2B SaaS.
• A track record of carrying retention and expansion targets, not just managing relationships.
• The discipline to run a wide book - prioritizing across many accounts.
• Clear, direct communication with customers and internal partners, especially at handoffs between teams.
• Experience with CRM hygiene and accurate forecasting as a core habit, not an afterthought.
• Experience selling or supporting IT, security, or remote-connectivity software.
• Multi-year and multi-product expansion experience.
• Required Travel: Up to 40% domestic

Responsibilities

• Own a book of roughly 100 existing Enterprise customers across the Northeast - about $4M in ARR - and be measured on adoption, renewal, and growth.
• Drive velocity in renewals, depth of use, and cross-sell within the book.
• Spot renewals early, address underutilization, and identify adjacent use cases.
• Partner with an Account Executive on larger expansions while keeping the rest of the book healthy.
• Protect the book by timely handoffs and maintaining strong relationship ownership.

Skills

Account Management

Customer Success

B2B SaaS

Forecasting

CRM hygiene

Tools

CRM software

Job description

TeamViewer is seeking an Enterprise Account Manager to own a large book of ~100 existing Northeast enterprise customers, (~$4M ARR). You will drive adoption, renewals, and expansion, aiming for fast value, secure renewals, and growth within the current book.

You’ll collaborate with an Account Executive on larger expansions while keeping the other accounts healthy, and you’ll be measured on renewal timing and breadth of impact across the portfolio.