Remote FINRA-Licensed Call Center Specialist

DXC Technology; United States; Remote; USD 36,700 - 68,200; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

Employee wellness and life and disability insurance

Retirement savings plan

Paid holidays and paid time off

Job summary

DXC Technology is hiring a Call Center Support Representative for a fully remote position within the United States. This role involves providing high-quality support through our inbound contact center, addressing client inquiries and account maintenance.

The ideal candidate will have a high school diploma, a minimum of 2 years of customer service experience, and hold a FINRA Series 6 or 7 license. Comprehensive benefits include health coverage and a retirement savings plan.

Qualifications

• Minimum 2 years of customer service experience in a call-center environment.
• Life insurance experience is required.
• Prior experience in financial services or banking environments where FINRA certification was required.

Responsibilities

• Provide exceptional service through the inbound contact center, responding to complex customer inquiries.
• Research and resolve client requests efficiently while maintaining high service standards.
• Perform account updates, maintenance, and transaction processing.

Skills

Customer service experience

Problem-solving skills

Communication skills

Analytical skills

Education

High school diploma or GED

FINRA Series 6 or Series 7 license

Tools

Contact-center technology

Job description

DXC Technology is hiring a Call Center Support Representative for a fully remote position within the United States. This role involves providing high-quality support through our inbound contact center, addressing client inquiries and account maintenance.

The ideal candidate will have a high school diploma, a minimum of 2 years of customer service experience, and hold a FINRA Series 6 or 7 license. Comprehensive benefits include health coverage and a retirement savings plan.