Customer Experience Banker — Hybrid/Remote Banking Concierge

Huntington Bancshares, Inc.; Bainbridge (GA); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will help customers achieve their financial goals by recommending deposits and other banking products, processing transactions accurately, and balancing daily activity with strong service. You will be building relationships by following a disciplined sales process, educating customers, and referring them to appropriate bank teams to deepen engagement.

Qualifications

• Minimum one year of customer service experience or related work.
• Experience in banking, financial services, or retail sales is a plus.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through sales and referrals.
• Refer customers to other banking teams to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Relationship building

Cash handling

Banking products

Education

High School Diploma or GED

Tools

Mobile banking apps

Online banking

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will help customers achieve their financial goals by recommending deposits and other banking products, processing transactions accurately, and balancing daily activity with strong service. You will be building relationships by following a disciplined sales process, educating customers, and referring them to appropriate bank teams to deepen engagement.