Remote Financial Aid Advisor for Student Success

Post University; Eagle (ID); Remote; USD 41,000 - 50,000; Full time

Job summary

Post University is seeking a Remote Financial Aid Advisor to support online learners through tuition and aid processes. You will guide students on payment plans, collect documentation, and ensure compliance with federal and institutional policies, delivering outstanding service in a fast-paced environment.

The ideal candidate has strong communication, problem-solving skills, and a customer-service mindset, with an Associate degree and proficiency in Microsoft Office.

Qualifications

• Associate’s degree or equivalent experience.
• Thorough understanding of Title IV funds, regulations, and eligibility requirements.
• Excellent phone, email, and face-to-face communication skills; maintains a positive attitude.
• Proven ability to work effectively with all members of the financial aid team to improve student experience.
• Excellent computer skills; able to use Microsoft Office products and university systems.
• Exceptional problem-solving skills and attention to detail
• Energetic and goal-oriented; able to multitask in a fast-paced environment.

Responsibilities

• Advise students on tuition payment plans, financial aid options, and application procedures.
• Collaborate with Admissions, Student Accounts, Registrar, Advising to support student financial needs.
• Collect and verify financial aid documentation to complete student files.
• Maintain accurate records and perform timely data entry in university systems.
• Counsel students with high balances or delinquent accounts to identify additional financing solutions.

Skills

Communication

Customer service

Problem solving

Multitasking

Attention to detail

Education

Associate degree

Tools

Microsoft Office

University systems

Job description

Post University is seeking a Remote Financial Aid Advisor to support online learners through tuition and aid processes. You will guide students on payment plans, collect documentation, and ensure compliance with federal and institutional policies, delivering outstanding service in a fast-paced environment.

The ideal candidate has strong communication, problem-solving skills, and a customer-service mindset, with an Associate degree and proficiency in Microsoft Office.