Remote Financial Aid Advisor for Online Students

Post University; Louisiana; Teletrabalho; USD 41 000 - 50 000; Tempo integral

Resumo da oferta

Post University is seeking a remote Financial Aid Advisor to support online learners through payment options and the financial aid process. You will guide students, collect documentation, and ensure compliance with federal and institutional policies while collaborating with Admissions, Student Accounts, and Advising to meet student needs.

The ideal candidate will have strong customer service, problem-solving skills, and a commitment to student success and retention, with a flexible schedule that

Qualificações

• Associate’s degree or equivalent experience.
• Understanding of Title IV funds, regulations, and eligibility requirements.
• Excellent phone, email, and face-to-face communication skills; maintains a positive attitude.
• Proven ability to work effectively with all members of the financial aid team to improve student experience.
• Excellent computer skills; able to use Microsoft Office products and university systems.

Responsabilidades

• Advise students on tuition payment plans, financial aid options, and application procedures.
• Collaborate with internal departments (Admissions, Student Accounts, Registrar, Advising) to support student financial needs.
• In collaboration with the packaging specialist, collect and verify financial aid documentation to complete student files.
• Maintain accurate records and perform timely data entry in university systems.
• Counsel students with high balances or delinquent accounts to identify additional financing solutions.

Conhecimentos

Communication skills

Microsoft Office

Problem solving

Attention to detail

Customer service

Formação académica

Associate degree

Ferramentas

University systems

Descrição da oferta de emprego

Post University is seeking a remote Financial Aid Advisor to support online learners through payment options and the financial aid process. You will guide students, collect documentation, and ensure compliance with federal and institutional policies while collaborating with Admissions, Student Accounts, and Advising to meet student needs.

The ideal candidate will have strong customer service, problem-solving skills, and a commitment to student success and retention, with a flexible schedule that