Remote Field Support Technician — Fire Alarm Programming

Johnson Controls; United States; Remote; USD 50,000 - 69,000; Full time

Job summary

Johnson Controls is seeking an experienced Field Support Technician to perform on-site technical assistance and remote programming for Simplex Fire Alarm systems. The role requires coordinating with local offices, reading drawings and contracts, and applying NFPA standards.

Travel up to 50% is expected, with remote collaboration via Teams and SharePoint. A strong background in Simplex systems and MS Office is essential for success in this position.

Qualifications

• Minimum 10+ years Simplex Fire Alarm Technician/Programming Experience.
• Proficient in MS Office, Excel, and Simplex programmers.
• NICET Level III certification is preferred.
• Proficient in interpreting NFPA standards, and in reading construction documents.

Responsibilities

• Provide on-site technical assistance and remote programming of fire alarm systems.
• Coordinate travel to local offices for customer site support and file gathering.
• Read and interpret drawings, specs, and contracts for system builds.
• Collaborate with design and remote programming teams via Teams and SharePoint.
• Attend weekly meetings to discuss backlog and urgent projects.

Skills

Simplex Fire Alarm

Remote Programming

NFPA Standards

MS Office

Excel

NICET III

Tools

Simplex Programmers

Job description

Johnson Controls is seeking an experienced Field Support Technician to perform on-site technical assistance and remote programming for Simplex Fire Alarm systems. The role requires coordinating with local offices, reading drawings and contracts, and applying NFPA standards.

Travel up to 50% is expected, with remote collaboration via Teams and SharePoint. A strong background in Simplex systems and MS Office is essential for success in this position.