Remote Field Services Deployment Lead

Axon; Oregon; Híbrido; USD 79.000 - 126.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

401(k) with employer match

Discretionary PTO

Medical, Dental, Vision

Learning & Development

Snacks in offices

Descripción de la vacante

Axon is seeking a Professional Services Manager - Field Services to lead customer deployments of Axon public safety technology in the field. You will own deployments from planning to handoff, serve as the onsite technical lead, and coordinate across customers and partners to ensure successful implementations.

This role requires strong networking, field installation, and customer-facing skills, with extensive travel (80–100%).

Formación

• 3+ years of hands-on technical deployment, implementation, field service, or comparable experience.
• Strong knowledge of TCP/IP networking and network troubleshooting.
• Experience deploying and troubleshooting technology in IP-based network environments.
• Working knowledge of Windows operating systems and applications.
• Strong communication and problem-solving abilities with customers.

Responsabilidades

• Own assigned deployments from initial preparation through successful customer handoff.
• Serve as onsite Axon technical lead and primary deployment point of contact.
• Install, configure, commission, validate, and support Axon hardware, software, cameras, networking equipment, and connected technologies.
• Perform pre-deployment technical reviews and verify site readiness, infrastructure, networking, power, access, and prerequisites.
• Execute field commissioning and system validation testing.
• Manage multiple deployments, deadlines, and changing priorities with high technical execution.
• Identify potential deployment risks early and resolve them with customers and internal teams.
• Ensure installations are complete, professional, documented, and supportable.

Conocimientos

3+ yrs field deployment

TCP/IP networking

IP-based networks

Windows OS

Troubleshooting

Customer-facing

Project ownership

Travel readiness

Driver's license

Physical stamina

Descripción del empleo

Axon is seeking a Professional Services Manager - Field Services to lead customer deployments of Axon public safety technology in the field. You will own deployments from planning to handoff, serve as the onsite technical lead, and coordinate across customers and partners to ensure successful implementations.

This role requires strong networking, field installation, and customer-facing skills, with extensive travel (80–100%).