Remote Field Deployment Lead – Public Safety Tech

Axon Enterprise

Scottsdale (AZ)

Remote

USD 79,000 - 126,000

Full time

4 days ago

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Benefits offered by this job

Competitive salary and 401k with match

Discretionary paid time off

Paid parental leave

Fitness programs

Emotional & Mental Wellness support

Snacks in the office

Job summary

Axon Enterprise in Scottsdale, Arizona seeks a hands-on Field Services professional to own deployments of Axon technologies from pre-planning to handoff. You will train customers, document processes, and ensure compliant deployments across public safety sites.

This remote role requires 80–100% travel within the United States. You will install, configure, and troubleshoot hardware and software, lead technical teams, and maintain strong customer relationships to deliver a professional deployment

Qualifications

3+ years of hands-on technical deployment, field service, or systems integration experience.
Strong knowledge of TCP/IP networking and network troubleshooting.
Experience deploying technology in IP-based network environments.
Hands-on experience installing and troubleshooting network-connected hardware and software.
Strong written and verbal communication skills for customer-facing roles.
Ability to travel extensively across the United States and hold a valid driver’s license.
Ability to lift or carry equipment up to 75 pounds.

Responsibilities

Lead deployments from preparation through customer handoff.
Serve as onsite technical lead and deployment point of contact.
Install, configure, commission, validate, and support Axon hardware, software, cameras, and networking.
Perform pre-deployment site readiness reviews and prerequisites verification.
Manage multiple deployments with timelines and changing priorities.
Troubleshoot hardware, software, networking, and system integrations.
Train customers and enable administrators for ongoing operations.
Document deployments and provide feedback to improve processes.