Remote Field Service Technician - Robotic Automation

PVA; United States; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Free onsite health center

Life insurance

AD&D insurance

Long-term disability insurance

Employee assistance program

Paid holidays and vacation

Sick time

Paid parental leave

401k with company match

New employee mentorship

Job summary

PVA is seeking a Field Service Technician to join our team with the flexibility of a remote role and heavy domestic travel across the United States. The position includes onsite training at the start in Upstate New York, with potential locations in Nashville or Northern California.

You will install, service, and support robotic automation systems, ensuring customers receive peak value and reliable performance.

Qualifications

• Minimum one (1) year of technical service and commercial experience.
• Willing to travel domestically with heavy travel requirements.
• Strong customer service and problem-solving skills.

Responsibilities

• Provides onsite support and installations at customer locations.
• Diagnoses and resolves issues to maximize customer value.
• Manages and updates service tickets to identify urgent needs.
• Ensures equipment is functioning properly on site to meet customer expectations.
• Assists customers with process improvement and optimization.

Skills

Customer focus

Verbal communication

Independent worker

Team player

Problem solving

Multitasking

Detail oriented

Learning mindset

Technical inclination

Excel skills

Mechanical aptitude

Job description

PVA is seeking a Field Service Technician to join our team with the flexibility of a remote role and heavy domestic travel across the United States. The position includes onsite training at the start in Upstate New York, with potential locations in Nashville or Northern California.

You will install, service, and support robotic automation systems, ensuring customers receive peak value and reliable performance.