Robotics Field Service Engineer - Travel-Heavy Remote Support

Formic; Killeen (TX); On-site; USD 83,000 - 126,000; Full time

Benefits offered by this job

Equity in Formic

Healthcare and insurance benefits

Home Office stipend

Job summary

Formic is hiring a Robotics Field Service Engineer to diagnose and restore robotic cells in customer facilities. You will perform maintenance, support operators, and document actions.

The role demands hands-on technical ownership in uptime-critical environments across diverse industrial applications. You will coordinate with customers and internal teams, maintain safety standards, and contribute to continuous improvement.

Qualifications

• 3+ years of hands-on field service experience with robotic or industrial automation systems.
• Strong troubleshooting across electrical, mechanical, PLC, or robotic control systems.
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
• Experience using CMMS to track and report maintenance activity.
• Comfortable with substantial travel up to 80% and overnight up to 50%.
• Clear written and verbal communication for structured service documentation.

Responsibilities

• Perform preventative, corrective, and predictive maintenance on robotic cells.
• Respond to remote and on-site escalations and diagnose root causes.
• Log service activity and spare parts in CMMS systems.
• Coordinate field scheduling with customers, vendors, and internal teams.
• Document root cause analyses and follow-up actions clearly.

Skills

Field service experience

Troubleshooting

Electrical schematics reading

CMMS usage

Strong communication

Safety adherence

Job description

Formic is hiring a Robotics Field Service Engineer to diagnose and restore robotic cells in customer facilities. You will perform maintenance, support operators, and document actions.

The role demands hands-on technical ownership in uptime-critical environments across diverse industrial applications. You will coordinate with customers and internal teams, maintain safety standards, and contribute to continuous improvement.