Remote Field Service Technician - Critical Power Systems

ABB; United States; Remote; USD 59,000 - 94,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid holidays

Employee discounts

Job summary

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives.

The work model is remote, with successful candidates located in North Dakota.

Qualifications

• Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years’ experience servicing critical power equipment.
• Associates Degree in electrical technology with 3+ years’ experience servicing critical power equipment.
• High School Diploma/GED and equivalent work and/or military experience (5+ years) servicing critical power equipment.

Responsibilities

• Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.
• Perform field service tasks, including identifying technical issues and conducting certified on-site troubleshooting.
• Prepare material lists for service activities, ensuring all materials, parts, and equipment meet quality standards and are available.
• Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements.
• Build and maintain positive customer relationships to enhance satisfaction and identify potential new sales opportunities.

Skills

Electrical engineering

Customer service

Communication

Microsoft Office

Project management

Education

Bachelor’s degree in Electrical Engineering or Technology

Associates degree in Electrical Technology

High School Diploma/GED with military/work experience

Tools

MS Project

Excel

Job description

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives.

The work model is remote, with successful candidates located in North Dakota.