Remote Field Service Tech II – East Coast (Medical Devices)

Alma Lasers; Princeton (NJ); Remote; USD 58,000 - 63,000; Full time

Job summary

Alma Lasers is seeking a Field Service Technician II to support East Coast US remotely with extensive travel across the continental United States. The role focuses on repairs, preventive maintenance, and diagnostic troubleshooting of medical-aesthetic equipment, with Level 2 phone support.

Candidates should have an associate degree in electrical repair or equivalent experience and at least four years in field service; ISO 13485 knowledge is preferred.

Qualifications

• Associate degree or equivalent experience required.
• 4+ years of field service experience.
• Component-level repair experience preferred.
• ISO 13485 knowledge preferred.

Responsibilities

• Diagnose and troubleshoot malfunctioning medical instruments.
• Repair equipment after diagnosis and read schematics.
• Test machines after repair to ensure proper functionality.
• Maintain and complete repair documentation paperwork.
• Provide Level 2 support via phone to customers and internal staff.
• Calibrate devices using specified test equipment.

Skills

Diagnose equipment

Electrical repair

Read schematics

Testing & calibration

Documentation

Phone support

MS Office

Education

Associate's degree in electrical repair

Tools

Multimeter

Oscilloscope

General hand tools

Power meters

Job description

Alma Lasers is seeking a Field Service Technician II to support East Coast US remotely with extensive travel across the continental United States. The role focuses on repairs, preventive maintenance, and diagnostic troubleshooting of medical-aesthetic equipment, with Level 2 phone support.

Candidates should have an associate degree in electrical repair or equivalent experience and at least four years in field service; ISO 13485 knowledge is preferred.