Remote Field Service Specialist II — LC/LC-MS Expert

Waters; United States; In loco; USD 95.000 - 125.000; Tempo pieno

Descrizione del lavoro

Waters Corporation's Field Services Organization in the Washington area is seeking a Field Service Specialist who will install, maintain, and troubleshoot Waters' LC, LC/MS, HPLC/UPLC, SFC systems at customer sites across multiple industries.

The role emphasizes building strong customer relationships, communicating work performed, delivering on-site training, and ensuring compliance with health and safety standards.

Competenze

• 2 years of experience with installation, maintenance, troubleshooting of scientific instrumentation.
• Valid Driver's License in good standing.
• Familiarity with Waters product suite or similar LC/LC/MS tools preferred.

Mansioni

• Install, maintain, troubleshoot Waters product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics) at customer sites.
• Establish and maintain effective relationships with customers to ensure their success.
• Communicate work performed and provide a follow-up plan when needed.
• Ensure customer compliance regulations and health & safety standards are followed.
• Deliver system-level training and manage service contracts as required.

Conoscenze

Customer focus

Communication skills

Integrity

Time management

Problem solving

Formazione

BS/BA in Chemistry or Biology

Engineering or related science field

Descrizione del lavoro

Waters Corporation's Field Services Organization in the Washington area is seeking a Field Service Specialist who will install, maintain, and troubleshoot Waters' LC, LC/MS, HPLC/UPLC, SFC systems at customer sites across multiple industries.

The role emphasizes building strong customer relationships, communicating work performed, delivering on-site training, and ensuring compliance with health and safety standards.