Remote Field Service Engineer - Metrology & Calibration

Quality Vision International

Cleveland (OH)

Remote

USD 36,000 - 50,000

Full time

10 days ago

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Benefits offered by this job

Free Individual Healthcare

Disability Insurance

Life Insurance

3+ Weeks PTO

Milestone Increases PTO

10 Paid Holidays

Tuition Reimbursement

Dependent Scholarships

401(k) Match

Annual Bonuses

Referral Rewards

EV Incentives

Job summary

Quality Vision International is seeking a Field Service Engineer to provide on-site installation, calibration and repair of metrology products across North America. This full-time role demands extensive travel, with the majority of work occurring remotely from home bases near major hubs such as Chicago, Detroit, or Ohio.

Ideal candidates will have a 2-year engineering/tech degree or equivalent experience and at least 2 years in field service or calibration.

Qualifications

Education: 2-year degree in engineering, technology or physics required. In lieu of Degree, 4 years of equivalent related work or military experience will be considered.
Experience: Minimum 2 years of technical hands-on Field Service experience or similar military experience in calibration, diagnosis and repair of complex systems is required.
Strong mechanical & electrical aptitude. Experience in the use of dial indicators, calipers, multimeters, precision levels, etc.
Strong math skills and knowledge of standard units and unit conversions with ability to think small (micrometers, micro-inches, micro-radians, arc-seconds, etc.)
Ability to read and interpret mechanical and electrical drawings, specifications and manuals.
Computer and controller experience. Knowledge of control systems and ability to diagnose complex hardware/software interactions and take appropriate action.

Responsibilities

Receive service dispatch instructions identifying the product, the customer, the issue and timing.
Contact the customer to confirm details on location and timing for arrival.
Arrange and book travel.
Arrive on-site with tools and commence work.
Maintain contact with headquarters and customer on progress and needs.
Complete service call and related reports per QVS policies.
Recognize upgrade opportunities and communicate leads to home office.
Communicate training needs to your manager.