Remote Metrology Field Service Engineer

Quality Vision International Inc; Columbus (OH); A distancia; USD 36.000 - 50.000; Jornada completa

Descripción de la vacante

Quality Vision International Inc. is seeking a Field Service Engineer to provide on-site installation, calibration, and repair of QVI metrology products across North America.

This full-time, travel-heavy role requires strong technical and customer-service skills and will support OGP, CCP, and VIEW brands. Ideal candidates will be based near major hubs like Chicago, Detroit, Southern Michigan, or anywhere in Ohio, with remote work options and frequent domestic travel.

Formación

• 2-year degree in engineering, technology or physics required; in lieu of degree, 4 years of related work or military experience will be considered.
• Minimum 2 years of technical hands‑on Field Service experience or similar military experience in calibration, diagnosis and repair of complex systems.
• Strong mechanical & electrical aptitude. Experience in the use of dial indicators, calipers, multimeters, precision levels, etc.
• Strong math skills and knowledge of standard units and unit conversions with ability to think small (micrometers, micro-inches, micro-radians, arc-seconds, etc.).
• Ability to read and interpret mechanical and electrical drawings, specifications and manuals.
• Computer and controller experience. Knowledge of control systems and ability to diagnose complex hardware/software interactions and take appropriate action.

Responsabilidades

• Receive service dispatch instructions via email or phone identifying the product, the customer, the issue and the expected timing.
• Make direct contact with the customer to confirm details on location and timing for arrival.
• Arrange and book travel.
• Arrive on-site with company-provided and personal tools and commence work.
• Maintain contact with QVS headquarters and customer on progress and needs.
• Complete service call and efficiently complete service reports, logs and expense reports per standard QVS policies, practices and forms.
• While on-site, recognize product upgrade opportunities and collaborate with the home office in communicating those leads.
• Demonstrate initiative and self-awareness on training needs based on the products at customers you serve and proactively communicate those needs to your manager.

Conocimientos

Field Service Experience

Mechanical Aptitude

Electrical Aptitude

Reading Drawings

Troubleshooting

Communication Skills

Customer Service

Time Management

Educación

Associate degree in engineering/tech/physics

Herramientas

Dial indicators

Calipers

Multimeters

Precision levels

Control systems knowledge

Descripción del empleo

Quality Vision International Inc. is seeking a Field Service Engineer to provide on-site installation, calibration, and repair of QVI metrology products across North America.

This full-time, travel-heavy role requires strong technical and customer-service skills and will support OGP, CCP, and VIEW brands. Ideal candidates will be based near major hubs like Chicago, Detroit, Southern Michigan, or anywhere in Ohio, with remote work options and frequent domestic travel.