Field Service Engineer: Remote, Travel-Heavy Metrology Tech

Quality Vision International; Charlotte (NC); A distancia; USD 36.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free healthcare

Disability Insurance

Life Insurance

3+ Weeks PTO

Milestone PTO increases

10 paid holidays

Tuition Reimbursement

Dependent Scholarships

401(k) Match

Annual Bonuses

Referral Rewards

EV incentives

Descripción de la vacante

Quality Vision International is seeking a Field Service Engineer for a remote, field-based role across North America. You will install, calibrate, and repair metrology products, travel extensively, and support multiple brands within the QVS service network.

The position requires 2+ years of hands-on field service, strong mechanical/electrical aptitude, and the ability to read complex drawings and manuals. Travel is significant, with domestic focus and strict safety/documentation expectations.

Formación

• Education: 2-year degree in engineering, technology or physics required. In lieu of Degree, 4 years of equivalent related work or military experience will be considered.
• Experience: Minimum 2 years of technical “hands on” Field Service experience or similar military experience in calibration, diagnosis and repair of complex systems is required.
• Strong mechanical & electrical aptitude. Experience in the use of dial indicators, calipers, multimeters, precision levels, etc.
• Strong math skills and knowledge of standard units and unit conversions with ability to think “small”, (micrometers, micro-inches, micro-radians, arc-seconds, etc.)
• Ability to read an interpret mechanical and electrical drawings, specifications and manuals.
• Computer and controller experience. Knowledge of control systems and ability to diagnose complex hardware/software interactions and take appropriate action.

Responsabilidades

• Receive service dispatch instructions via email or phone identifying the product, the customer, the issue and the expected timing
• Make direct contact with the customer to confirm details on location and timing for arrival.
• Arrange and book travel.
• Arrive on-site with company-provided and personal tools and commence work.
• Maintain contact with QVS headquarters and customer on progress and needs.
• Complete service call and efficiently complete service reports, logs and expense reports per standard QVS policies, practices and forms.
• While on-site, recognize product upgrade opportunities and collaborate with the home office in communicating those leads.
• Demonstrate initiative and self-awareness on training needs based on the products at customers you serve and proactively communicate those needs to your manager.

Conocimientos

Mechanical aptitude

Electrical aptitude

Reading drawings

Calibration

Diagnostics

Computer & controller experience

Customer service

Self-motivated

Educación

2-year degree in engineering/tech/physics

4 years related work or military experience (in lieu of degree)

Herramientas

Dial indicators

Calipers

Multimeters

Precision levels

Descripción del empleo

Quality Vision International is seeking a Field Service Engineer for a remote, field-based role across North America. You will install, calibrate, and repair metrology products, travel extensively, and support multiple brands within the QVS service network.

The position requires 2+ years of hands-on field service, strong mechanical/electrical aptitude, and the ability to read complex drawings and manuals. Travel is significant, with domestic focus and strict safety/documentation expectations.