Remote Field Service Engineer - Medical Imaging Systems

Agfa US Corp; Orlando (FL); Remote; USD 65,000 - 95,000; Full time

Job summary

Agfa HealthCare in the United States seeks a Field Service Engineer to provide on-site and remote support for AGFA DR/imaging products. You will troubleshoot, perform maintenance, install updates, and collaborate with PM and sales to ensure uptime and customer satisfaction.

The role requires 5+ years in technical customer support for radiography equipment, networking, and familiarity with PACS/RIS/EMR systems; willingness to travel overnight in the US and Canada.

Qualifications

• Minimum 5+ years in direct field work in technical customer support for radiography equipment.
• Experience with DR systems, x-ray rooms, and CR systems preferred.
• Willingness to travel overnight within US and Canada is required.

Responsibilities

• Manage on-site and remote support for AGFA DR/imaging products in assigned territory.
• Perform preventive maintenance, troubleshooting, and field service bulletins.
• Collaborate with PM and Installation Team for planning and validation of installations.

Skills

Field service

Radiography equipment

Networking

PACS RIS EMR

MS Office

Lotus Notes

Education

Bachelor's Degree or equivalent in technology

Tools

MS Office

Lotus Notes

Job description

Agfa HealthCare in the United States seeks a Field Service Engineer to provide on-site and remote support for AGFA DR/imaging products. You will troubleshoot, perform maintenance, install updates, and collaborate with PM and sales to ensure uptime and customer satisfaction.

The role requires 5+ years in technical customer support for radiography equipment, networking, and familiarity with PACS/RIS/EMR systems; willingness to travel overnight in the US and Canada.