Remote Field Service Engineer, Medical Imaging (CT/MRI)

United Imaging North America; Wichita (KS); Presencial; USD 80.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Disability insurance (short & long‑&‑)

Employee assistance program

401(k) with employer match

Paid time off

Sick leave

12 paid holidays

Performance-based incentive pay

Descripción de la vacante

United Imaging North America seeks an on-site Field Service Engineer to deliver top-level service for diagnostic imaging equipment across the US region. You will collaborate with regional and headquarter teams to troubleshoot, install, and upgrade systems, while traveling to customer sites to ensure optimal performance.

The role requires strong troubleshooting skills across hardware, software, and network aspects, plus a willingness to travel extensively (up to 75%).

Formación

• Associate degree in technical field or equivalent experience.
• Experience with diagnostic imaging equipment (MR, CT, PET-CT, X-ray).
• Strong troubleshooting across hardware, mechanical, and software systems.
• Willingness to travel up to 75%.

Responsabilidades

• Provide on-site service support ensuring high customer satisfaction.
• Coordinate with Customer Care Center for troubleshooting and updates on designated products.
• Drive installation and commissioning of UIH imaging systems in the US region.
• Attend service trainings in the US and overseas as needed and pursue UIH Professional Certification.

Conocimientos

Customer service

Troubleshooting

Field service

IT basics

Travel 75%

Educación

Associate degree in technical field

Herramientas

Windows OS

Network basics

Descripción del empleo

United Imaging North America seeks an on-site Field Service Engineer to deliver top-level service for diagnostic imaging equipment across the US region. You will collaborate with regional and headquarter teams to troubleshoot, install, and upgrade systems, while traveling to customer sites to ensure optimal performance.

The role requires strong troubleshooting skills across hardware, software, and network aspects, plus a willingness to travel extensively (up to 75%).