Remote Field Service Engineer – Medical Devices

Grifols, S.A; Norfolk (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(K) match

Tuition reimbursement

Job summary

Grifols, S.A in Norfolk, VA is seeking a motivated Field Service Engineer I to provide quality service to customers mostly remotely, with up to 70% travel. This role involves technical troubleshooting, customer relationship management, and maintaining documentation in compliance with regulations.

Candidates should have a Bachelor’s Degree in Engineering or related fields and at least 0-2 years of experience with lab equipment.

The position offers a competitive salary and benefits like medical, dental, and career growth opportunities.

Qualifications

• Equivalent military experience or Associates Degree with 2 years’ experience required.
• Strong analytical skills and technical writing skills.
• 0 - 2 years of experience with lab/electronic equipment with a Bachelor’s Degree.

Responsibilities

• Manage customer relationships and site evaluations on instrumentation.
• Coordinate hardware upgrades and maintain documentation.
• Collaborate with teams for software installations and upgrades.

Skills

Customer service

Technical troubleshooting

Documentation skills

Inventory management

Problem-solving

Education

Bachelor’s Degree in Engineering or related Scientific Discipline

Tools

Service Max/Sales Force

Job description

Grifols, S.A in Norfolk, VA is seeking a motivated Field Service Engineer I to provide quality service to customers mostly remotely, with up to 70% travel. This role involves technical troubleshooting, customer relationship management, and maintaining documentation in compliance with regulations.

Candidates should have a Bachelor’s Degree in Engineering or related fields and at least 0-2 years of experience with lab equipment.

The position offers a competitive salary and benefits like medical, dental, and career growth opportunities.