Field Service Engineer – Medical Diagnostics (Remote / Travel)

Grifols, S.A; Menasha (WI); Remote; USD 60,000 - 90,000; Full time

Job summary

Grifols, S.A. is seeking a Field Service Engineer I to support the DxCTS organization, servicing Grifols instrumentation at customer sites across Appleton, WI and nearby areas.

The role emphasizes remote work with substantial travel, ensuring preventative maintenance, software upgrades, and regulatory documentation are completed accurately. Responsibilities include coordinating with Sales and Support teams, maintaining CRM entries, and upgrading hardware across Erytra/Eflexis platforms with

Qualifications

• Bachelor's degree in Engineering or related scientific discipline preferred.
• Experience with electronic/electro-mechanical equipment is valued.
• Equivalency may be considered with extensive relevant experience.

Responsibilities

• Manage customer relationships and schedules, including travel planning and parts coordination.
• Perform hardware upgrades and regulatory documentation at client sites.
• Conduct software upgrades and installations and ensure smooth transitions to Technical Application Team.
• Schedule and perform preventive maintenance per regulatory guidelines and log activities in CRM.

Skills

Organizational skills

Technical writing

Microsoft Office

Communication skills

Analytical thinking

Travel readiness

Self-motivation

Education

Bachelor's Degree in Engineering

Tools

ServiceMax

Salesforce

Job description

Grifols, S.A. is seeking a Field Service Engineer I to support the DxCTS organization, servicing Grifols instrumentation at customer sites across Appleton, WI and nearby areas.

The role emphasizes remote work with substantial travel, ensuring preventative maintenance, software upgrades, and regulatory documentation are completed accurately. Responsibilities include coordinating with Sales and Support teams, maintaining CRM entries, and upgrading hardware across Erytra/Eflexis platforms with