Remote Field Service Engineer - Life Sciences

Cytiva; Manchester (NH); On-site; USD 68,000 - 71,000; Full time

Job summary

The Field Service Engineer at Cytiva is responsible for service, repair and installation of laboratory equipment at customer sites, with travel up to 35% and flexible remote work options. The role emphasizes diagnosing and resolving issues under maintenance contracts, and generating service leads.

You should have a Bachelor's in Biomedical, Mechanical or Electrical Engineering (or related STEM field), 1+ years in field service, and strong problem-solving skills to ensure uptime and customer

Qualifications

• Bachelor’s degree in Biomedical, Mechanical or Electrical Engineering (or related STEM field) or equivalent military training.
• Associate's degree with 2+ years of work experience may be considered.
• 1+ year of experience in field service, maintenance, repair, or troubleshooting of electromechanical or electronic equipment.

Responsibilities

• Meet daily service and repair needs and ensure customer satisfaction through service excellence.
• Provide installation, preventive maintenance, and spare parts management for designated equipment.
• Drive service business growth through opportunities for service agreements, parts, upgrades and equipment leads.

Skills

Troubleshooting

Installations

Maintenance

Electromechanical

Education

Bachelor’s degree in Biomedical, Mechanical or Electrical Engineering

Job description

The Field Service Engineer at Cytiva is responsible for service, repair and installation of laboratory equipment at customer sites, with travel up to 35% and flexible remote work options. The role emphasizes diagnosing and resolving issues under maintenance contracts, and generating service leads.

You should have a Bachelor's in Biomedical, Mechanical or Electrical Engineering (or related STEM field), 1+ years in field service, and strong problem-solving skills to ensure uptime and customer