Remote Field Service Engineer, Imaging Diagnostics

Avante Health Solutions; Raleigh (NC); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible work schedule

Company-sponsored benefits (medical, dental, vision)

Paid time off and holidays

Job summary

Avante Health Solutions is seeking a Field Service Engineer for CV/CT equipment in Raleigh, NC. The role involves frontline support, technical troubleshooting, and repairs, ensuring excellent customer service. Candidates must have an Associate's degree in a relevant field and experience with diagnostic imaging equipment. The position allows for remote work but requires 50-75% travel to customer sites. Benefits include flexible scheduling and comprehensive medical coverage.

Qualifications

• Must have CV/CT diagnostic imaging equipment troubleshooting and repair experience.
• Must be willing to travel 50-75% of work.
• Excellent verbal and written communication skills.

Responsibilities

• Provide frontline support by resolving customers' concerns through technical expertise.
• Ensure highest level of customer service in all interactions.
• Travel to customer sites to diagnose and repair system failures.

Skills

Troubleshooting

Customer service

Technical expertise

Critical thinking

Communication skills

Microsoft Office proficiency

Education

Associate’s degree in biomedical, electrical/electronics, or computer engineering technology

Tools

Enterprise Resource Planning (ERP) systems

Job description

Avante Health Solutions is seeking a Field Service Engineer for CV/CT equipment in Raleigh, NC. The role involves frontline support, technical troubleshooting, and repairs, ensuring excellent customer service. Candidates must have an Associate's degree in a relevant field and experience with diagnostic imaging equipment. The position allows for remote work but requires 50-75% travel to customer sites. Benefits include flexible scheduling and comprehensive medical coverage.