Remote Field Service Engineer II - Diagnostics

Abbott Laboratories; Pittsburgh (Allegheny County); On-site; USD 36,000 - 73,000; Full time

Job summary

Abbott is seeking a Field Service Engineer II for a remote, field-based role covering the Nashville, TN area with a Pittsburgh, PA territory. You will install, maintain, and troubleshoot diagnostic instruments, travel up to 25% and ensure compliance and customer satisfaction while supporting cross-functional teams.

Responsibilities include managing service visits, documenting issues, and contributing to service metrics and continuous improvement initiatives.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• 2–5 years of experience in Engineering or Laboratory Technology.
• Ability to travel 25% within the assigned territory.

Responsibilities

• Install and maintain diagnostic instruments across multiple sites to ensure uptime and accuracy.
• Diagnose technical problems on complex instruments and document resolutions.
• Manage customer relationships and ensure high levels of customer satisfaction.

Skills

Travel readiness

Independence

Communication

Education

Bachelor's degree or equivalent relevant experience

Tools

VPN

Remote troubleshooting

Job description

Abbott is seeking a Field Service Engineer II for a remote, field-based role covering the Nashville, TN area with a Pittsburgh, PA territory. You will install, maintain, and troubleshoot diagnostic instruments, travel up to 25% and ensure compliance and customer satisfaction while supporting cross-functional teams.

Responsibilities include managing service visits, documenting issues, and contributing to service metrics and continuous improvement initiatives.