Remote Field Service Engineer – Analytical Lab Equipment

PerkinElmer; Lexington (KY); Remote; USD 59,000 - 73,000; Full time

Job summary

PerkinElmer seeks a Field Service Engineer to service customers in the Louisville, KY area. The remote field role involves installing, maintaining, validating and repairing PerkinElmer and multi-vendor instrumentation at customer sites with a focus on high-quality service and timely response.

The ideal candidate will hold a STEM degree with relevant lab repair experience, be willing to travel up to 75%, and demonstrate strong communication and safety awareness.

Qualifications

• Outstanding customer service and ability to listen to and interpret client requests.
• Proficient with MS Office (Outlook, PowerPoint, Word).
• Excellent team player with a focus on customer satisfaction.
• Ability to follow written and verbal directions and read service manuals.

Responsibilities

• Install, maintain, validate and repair instrumentation at customer sites.
• Provide troubleshooting, repair, and qualification services including warranty work.
• Communicate service offerings and field upgrades; support customers' analytical workflows.
• Adhere to installation, warranty, and service documentation standards; report improvements.

Skills

Customer service

MS Office

Team player

Communication

Safety awareness

Education

Bachelor's degree in Applied Science or related

Associate degree in Applied Science or related

High school diploma with 7+ years experience

Tools

Microsoft 365

Job description

PerkinElmer seeks a Field Service Engineer to service customers in the Louisville, KY area. The remote field role involves installing, maintaining, validating and repairing PerkinElmer and multi-vendor instrumentation at customer sites with a focus on high-quality service and timely response.

The ideal candidate will hold a STEM degree with relevant lab repair experience, be willing to travel up to 75%, and demonstrate strong communication and safety awareness.