Onsite Lab Equipment Field Engineer

PerkinElmer; United States; Remote; USD 70,200 - 80,000; Full time

Job summary

PerkinElmer is seeking a Field Service Engineer to provide customer support and service for complex laboratory equipment. This role involves installations, maintenance, and troubleshooting while ensuring compliance with service standards. The ideal candidate will possess strong technical skills and a commitment to customer satisfaction.

Candidates should have a degree in a relevant field and experience in laboratory equipment repair. The job requires the ability to travel up to 50% of the time across territories.

Qualifications

• 3+ years direct experience with laboratory equipment repair.
• 5+ years experience if holding an Associate Degree.
• 7+ years experience with a High School Diploma.

Responsibilities

• Install, maintain, and repair laboratory equipment.
• Engage with customers to tailor service offerings.
• Report product quality improvement opportunities.

Skills

Interpersonal skills

Technical critical thinking

Customer service skills

MS Office skills

Ability to follow directions

Education

BA in Applied Science or related

Associate Degree in related disciplines

High School Diploma with 7+ years experience

Job description

PerkinElmer is seeking a Field Service Engineer to provide customer support and service for complex laboratory equipment. This role involves installations, maintenance, and troubleshooting while ensuring compliance with service standards. The ideal candidate will possess strong technical skills and a commitment to customer satisfaction.

Candidates should have a degree in a relevant field and experience in laboratory equipment repair. The job requires the ability to travel up to 50% of the time across territories.