Remote Field Service Engineer (Energy) - Travel Heavy

Wärtsilä Corporation; Houston (TX); Remote; USD 41.000 - 63.000; Vollzeit

Zusammenfassung

Wärtsilä Corporation is seeking a Field Service Engineer to deliver hands-on technical field service for energy systems across the United States. The role is remote in the US with significant travel, focusing on troubleshooting, diagnostics, and ensuring safe, high-quality service delivery.

You will work with experienced service colleagues and customers to resolve issues, coordinate on-site activities, and contribute to process improvements while maintaining safety and compliance standards.

Qualifikationen

• Integrity and accountability
• Strong customer-focused mindset
• Practical technical knowledge of field service operations
• Wärtsilä engines or similar large-bore engines (preferred for junior level)
• Ability to work with diverse teams and remote locations
• Organizational and prioritization skills in field environments
• Team player with ability to work independently under guidance

Aufgaben

• Perform technical field service tasks, including advanced troubleshooting, diagnostics, and issue resolution.
• Support the functionality and reliability of customer equipment and contribute to corrective actions with the service team.
• Provide technical support and guidance to customers during service activities for a positive service experience.
• Coordinate on-site activities and ensure timely service delivery with customers and internal teams.
• Escalate complex technical issues and assist senior engineers during service execution.
• Contribute to continuous improvement of field service processes with feedback from field experience.
• Maintain accurate service records, reports, and documentation per company policies.

Jobbeschreibung

Wärtsilä Corporation is seeking a Field Service Engineer to deliver hands-on technical field service for energy systems across the United States. The role is remote in the US with significant travel, focusing on troubleshooting, diagnostics, and ensuring safe, high-quality service delivery.

You will work with experienced service colleagues and customers to resolve issues, coordinate on-site activities, and contribute to process improvements while maintaining safety and compliance standards.