Remote Field Service Engineer - Diagnostics Equipment

Beckman Coulter Diagnostics; San Francisco (CA); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Remote work arrangement

Bonus/incentive pay

Housing allowance

Job summary

Beckman Coulter Diagnostics is seeking a Field Service Engineer to independently troubleshoot, install, and maintain Beckman Coulter equipment while delivering exceptional customer support. Roles include training teammates and collaborating with stakeholders across clinical settings.

The position supports remote work arrangements from a home office, with travel within the territory and a focus on service quality and timely repairs.

Qualifications

• Associate’s degree, Military experience, or High school diploma with equivalent experience.
• 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.

Responsibilities

• Troubleshooting, installation, preventive maintenance, and service repair of Beckman Coulter equipment, with customer-facing support.
• Maintain accurate customer service logs and internal service records; order repair parts and meet cycle times using OBI, Salesforce, and SharePoint.
• Engage with internal and external stakeholders, understanding and meeting requirements, and helping train newer Field Service Engineers.

Skills

Troubleshooting

Installation

Preventive maintenance

Service repair

Education

Associate’s degree

Military experience

High school diploma or equivalent

Tools

OBI

Salesforce

SharePoint

Job description

Beckman Coulter Diagnostics is seeking a Field Service Engineer to independently troubleshoot, install, and maintain Beckman Coulter equipment while delivering exceptional customer support. Roles include training teammates and collaborating with stakeholders across clinical settings.

The position supports remote work arrangements from a home office, with travel within the territory and a focus on service quality and timely repairs.