Remote Field Service Engineer - Diagnostics Equipment

Beckman Coulter Diagnostics; Wichita (KS); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Remote work eligible

Paid time off

Medical insurance

401(k)

Job summary

Beckman Coulter Diagnostics is seeking a Field Service Engineer to support customers across Kansas and neighboring states, troubleshooting, installing, validating, and performing preventive maintenance on Beckman Coulter equipment. You will also provide technical training and ensure rapid response to service requests.

The position is remote with up to 10% overnight travel, requires an associate degree or equivalent military experience or a high school diploma, and at least 1 year of relevant

Qualifications

• Associate degree or equivalent military experience or High School diploma.
• 1 year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.

Responsibilities

• Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products.
• Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals
• Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers

Skills

Troubleshooting

Installation

Preventive maintenance

Service repair

Training

Education

Associate degree or equivalent military experience or High School diploma

Tools

OBI

Sales Force

SharePoint

Job description

Beckman Coulter Diagnostics is seeking a Field Service Engineer to support customers across Kansas and neighboring states, troubleshooting, installing, validating, and performing preventive maintenance on Beckman Coulter equipment. You will also provide technical training and ensure rapid response to service requests.

The position is remote with up to 10% overnight travel, requires an associate degree or equivalent military experience or a high school diploma, and at least 1 year of relevant