Remote Field Service Engineer – Critical Power Solutions

ABB; The Dalles (OR); Hybrid; USD 59,000 - 94,000; Full time

Benefits offered by this job

401k with company contributions

Employee stock purchase plan

11 paid holidays

Job summary

ABB in Portland, OR is seeking a Service Technician to perform field service work, install and commission, maintain and repair critical power equipment while ensuring quality and safety guidelines. The role emphasizes customer interaction, on-site troubleshooting, and identifying opportunities for service improvements.

You will collaborate with cross-functional teams, manage matériel, and communicate timelines and expectations to customers, with a flexible remote work model and emphasis on

Qualifications

• Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years’ servicing critical power equipment; OR an Associate Degree with 3+ years’ experience; OR high school + 5+ years’ related experience.

Responsibilities

• Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.
• Perform field service tasks, including identifying technical issues and conducting on-site troubleshooting.
• Prepare material lists for service activities and ensure availability of parts and equipment.
• Execute installation and commissioning, maintenance, repairs, upgrades, retrofits, end-of-life services, and replacements.
• Build and maintain positive customer relationships and identify potential new sales opportunities.

Skills

Communication

MS Office

MS Project

Excel

Test plans

Organizational skills

Collaboration

Education

Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology

Associates Degree in electrical technology

High School Diploma / GED with related experience

Tools

MS Project

Excel

Job description

ABB in Portland, OR is seeking a Service Technician to perform field service work, install and commission, maintain and repair critical power equipment while ensuring quality and safety guidelines. The role emphasizes customer interaction, on-site troubleshooting, and identifying opportunities for service improvements.

You will collaborate with cross-functional teams, manage matériel, and communicate timelines and expectations to customers, with a flexible remote work model and emphasis on