Remote Field Service Technician – Power Systems

ABB Inc.; Oregon; Remote; USD 59,000 - 94,000; Full time

Benefits offered by this job

Health, Life & Disability benefits

401k with company contributions

Paid holidays

Job summary

ABB is seeking a field service professional to perform on-site troubleshooting, installations, and maintenance for critical power equipment. You will identify operational improvements, prepare material lists, and drive customer satisfaction while coordinating with cross-functional teams.

Successful candidates will work remotely with a base in Portland, OR, and will be supported by ABB's comprehensive benefits and safety programs.

Qualifications

• Bachelor's degree in Electrical Engineering or Electrical Engineering Technology with 1+ years' experience servicing critical power equipment OR Associates Degree in electrical technology with 3+ years' experience servicing critical power equipment OR HS diploma with equivalent work/military experience (5+ years) servicing critical power equipment.
• Advanced ability to interact and communicate information to varying levels within the organization.
• Advanced ability to use Microsoft Office products.
• Moderate ability to Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Advanced ability to stay organized and meet deadlines on administrative duties.

Responsibilities

• Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.
• Perform field service tasks, including identifying technical issues and conducting certified on-site troubleshooting.
• Prepare material lists for service activities, ensuring all materials meet quality standards.
• Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements.
• Build and maintain positive customer relationships to enhance satisfaction and identify potential new sales opportunities.
• Proactively detect potential equipment failures and recommend corrective actions.

Skills

Communication skills

MS Office proficient

MS Project experience

Test plan writing

Organizational skills

Team collaboration

Education

Bachelor's degree in Electrical Engineering

Associates Degree in electrical technology

High School Diploma / GED with 5+ years relevant experience

Tools

MS Project

Excel

Microsoft Office

Job description

ABB is seeking a field service professional to perform on-site troubleshooting, installations, and maintenance for critical power equipment. You will identify operational improvements, prepare material lists, and drive customer satisfaction while coordinating with cross-functional teams.

Successful candidates will work remotely with a base in Portland, OR, and will be supported by ABB's comprehensive benefits and safety programs.