Remote Field Service Engineer – Benelux Life Sciences

Danaher Corporation; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Leica Biosystems, a Danaher operating company, seeks a Field Service Engineer to install, maintain and troubleshoot equipment on-site across the Benelux region. The role reports to the Service Team Leader and is part of the NEE Service Team based in Belgium with remote coverage.

Travel, training, and strong language skills in English, Dutch and French are essential. A technical degree and proven communication skills will help drive customer satisfaction and reliability improvements.

Qualifications

• Technically educated, preferably a Bachelor’s degree or vocational degree in the Mechanical or Electronic direction.
• Fluent in English, Dutch and French.
• Excellent communicator with customers and internal stakeholders to ensure successful support and optimal processes.
• Able to communicate issues or concerns to customers and act as a problem-solver.

Responsibilities

• Visiting customers for installations, preventive maintenance, repairs, fault analysis, and upgrades.
• Contributing to team goals of Customer Satisfaction, Return Call Rate, Preventive Maintenance Planning & Utilization.
• Providing input to improve product reliability and feedback to business units and field services.
• Cooperating with the Technical Assistance Centre Support Team to ensure smooth and fast processes and information flow.
• Working closely with Sales teams to ensure clear communication for opportunities and escalations.

Skills

English

Dutch

French

Education

Bachelor or vocational degree in Mechanical or Electronic direction

Job description

Leica Biosystems, a Danaher operating company, seeks a Field Service Engineer to install, maintain and troubleshoot equipment on-site across the Benelux region. The role reports to the Service Team Leader and is part of the NEE Service Team based in Belgium with remote coverage.

Travel, training, and strong language skills in English, Dutch and French are essential. A technical degree and proven communication skills will help drive customer satisfaction and reliability improvements.