Benelux Technical Service Lead — Elevate Diagnostics

Werfenlife SA.; Town of Belgium (WI); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Werfenlife SA. is seeking a Technical Service Team Lead based in the United States. In this role, you will independently resolve complex technical issues, provide support and training to Field Service Engineers, and ensure compliance with quality standards.

The ideal candidate will have a Master's or Bachelor's degree in Industrial Engineering, experience of 5-10 years, and fluency in French, Dutch, and English. The position requires strong leadership and problem-solving capabilities.

Qualifications

• 5-10 years of total work experience in a technical environment.
• Fluency in French, Dutch, and English.
• Ability to lead and motivate teams.

Responsibilities

• Resolve complex technical malfunctions related to diagnostic equipment.
• Provide in-depth technical support to customers and Field Service Engineers.
• Develop and deliver technical training for colleagues.
• Ensure compliance with quality standards in all technical activities.

Skills

Project management

Problem-solving

Communication

People-oriented

Knowledge of regulations

Interpersonal skills

Education

Master's or Bachelor's in Industrial Engineering or comparable

Tools

SAP

Job description

Werfenlife SA. is seeking a Technical Service Team Lead based in the United States. In this role, you will independently resolve complex technical issues, provide support and training to Field Service Engineers, and ensure compliance with quality standards.

The ideal candidate will have a Master's or Bachelor's degree in Industrial Engineering, experience of 5-10 years, and fluency in French, Dutch, and English. The position requires strong leadership and problem-solving capabilities.