Remote Field Retail Growth Partner – MS & TN

Community Choice Financial Family of Brands; Tennessee; On-site; USD 90,000 - 120,000; Full time

Job summary

Katapult Group is seeking a Field Retail Growth Partner to lead in-market adoption and revenue growth across Southeast retail territories, including Mississippi and Tennessee. The role reports to the Head of National Field Retail Sales & Growth and requires hands-on leadership with store teams and franchise partners.

You will conduct store visits, drive program execution, deliver training, and provide actionable insights to optimize leasing-to-own solutions across omnichannel partners.

Qualifications

• Minimum 5 years of retail store leadership experience required (Store Manager, District Manager, Franchise Operator, or multi-unit leadership strongly preferred).
• Experience within financial services required; near-prime or non-prime lending experience strongly preferred.
• Demonstrated ability to influence and lead through partnership in environments without direct authority.
• Strong operational acumen to analyze performance reporting, identify trends and translate insights into field strategies.
• Proven experience driving behavior change and adoption at the store level.
• Strong presentation and training capabilities to engage and motivate frontline sales teams.
• Self-starter with the ability to manage a multi-state territory independently.
• High level of professionalism, accountability, and executive presence.

Responsibilities

• Build and maintain relationships with executive and regional leadership; influence stakeholders to drive adoption and revenue targets.
• Serve as primary field contact for partners; resolve issues, protect revenue, and maintain a save-the-sale mindset.
• Monitor performance via dashboards and store metrics; develop action plans with leadership to improve volume and take rates.
• Identify growth opportunities within local leadership; execute grassroots strategies to expand awareness and utilization of Katapult’s lease-to-own.
• Partner with store teams to remove friction points and streamline execution so associates succeed.
• Oversee end-to-end execution of the lease-to-own program from pre-launch to post-implementation optimization.
• Conduct regular store visits, audits, and business reviews; reinforce standards and implement action plans.
• Ensure adherence to policies; coach teams on corrective actions as needed.
• Lead onboarding and ongoing training for retail sales associates and store leadership.
• Deliver workshops on selling strategies, customer experience, and operational best practices.
• Deliver targeted training sessions to deepen product knowledge and selling skills.
• Monitor competitive activity and market dynamics; provide insights to leadership to inform enhancements and expansion.
• Collaborate cross-functionally with Business Development, Client Success, Marketing, Risk, and Operations for seamless execution.
• Celebrate wins and share best practices to uplift performance.
• Represent Katapult at retail meetings and events; support local marketing and ensure proper POS materials; provide hands-on training at events.

Skills

Retail leadership

Financial services experience

Influence without authority

Performance analysis

Behavior change

Presentation & training

Multi-state territory management

Professionalism & executive presence

Job description

Katapult Group is seeking a Field Retail Growth Partner to lead in-market adoption and revenue growth across Southeast retail territories, including Mississippi and Tennessee. The role reports to the Head of National Field Retail Sales & Growth and requires hands-on leadership with store teams and franchise partners.

You will conduct store visits, drive program execution, deliver training, and provide actionable insights to optimize leasing-to-own solutions across omnichannel partners.