Remote Field Property Claims Adjuster – Travel Required

Farmers Insurance; Oregon; Hybrid; USD 31,000 - 45,000; Full time

Benefits offered by this job

Bonus Opportunity

401(k)

Medical

Dental

Vision

Health Savings and Flexible Spending

Job summary

Farmers Insurance is seeking a Field Property Adjuster to assess damage at policyholder residences. You will negotiate settlements, use claims software, and travel within the Ohio area to visit homes and offices.

The role requires a high school diploma, strong customer service and communication skills, and the ability to work independently. A valid driver’s license and a company vehicle may be provided.

Qualifications

• High School diploma or equivalent required.
• Excellent Customer service experience, preferably in a retail environment.
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills - both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.

Responsibilities

• Conduct both virtual and on-site investigations by visiting policyholders' residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Performs additional duties as assigned.
• Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Skills

Customer service

Oral and written communication

Field work

Driver's license

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

Farmers Insurance is seeking a Field Property Adjuster to assess damage at policyholder residences. You will negotiate settlements, use claims software, and travel within the Ohio area to visit homes and offices.

The role requires a high school diploma, strong customer service and communication skills, and the ability to work independently. A valid driver’s license and a company vehicle may be provided.