Remote Field Property Claims Adjuster

Farmers Insurance; Akron (OH); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Paid Time Off

Paid Parental Leave

Tuition Assistance

Company car

Training through University of Farmers

Job summary

Farmers Insurance in Akron, OH is seeking a Field Property Adjuster to conduct investigations at policyholder residences, assess damage, and negotiate settlements. The role requires travel, use of claims software, and independent work to influence outcomes.

Successful candidates will have a high school diploma, strong customer service experience, and knowledge of insurance policies; a valid driver’s license and bondability are required, with potential company vehicle usage.

Qualifications

• High School diploma or equivalent required.
• Excellent Customer service experience, preferably in a retail environment.
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver’s license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.

Responsibilities

• Conduct both virtual and on‑site investigations by visiting policyholders’ residences to assess propertydamage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims‑related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Acts as a company representative in public interactions, maintaining a professional demeanor consistentwith management standards.
• Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Performs additional duties as assigned.
• Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Job description

Farmers Insurance in Akron, OH is seeking a Field Property Adjuster to conduct investigations at policyholder residences, assess damage, and negotiate settlements. The role requires travel, use of claims software, and independent work to influence outcomes.

Successful candidates will have a high school diploma, strong customer service experience, and knowledge of insurance policies; a valid driver’s license and bondability are required, with potential company vehicle usage.