Remote Field Property Claims Adjuster - Growth & Impact

Farmers Insurance; Tucson (AZ); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Life Insurance

Paid Time Off

Paid Parental Leave

Tuition Assistance

Bonus Opportunity

Job summary

Farmers Insurance in Tucson, AZ is seeking a Field Property Claims Adjuster to conduct both virtual and on-site investigations, assess property damage, and negotiate settlements. You will interact with policyholders, agents, and other stakeholders while using claims software and a company vehicle to complete estimates.

The role requires a high school diploma, strong customer service, excellent communication skills, and a willingness to travel for CAT deployments and field work in a hybrid office

Qualifications

• High School diploma or equivalent required.
• Excellent Customer service experience, preferably in a retail environment.
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.

Responsibilities

• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Engages regularly with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Promotes safety and complies with safety/ergonomic standards.

Skills

Customer service

Communication skills

Smartphone proficiency

Education

High school diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

Farmers Insurance in Tucson, AZ is seeking a Field Property Claims Adjuster to conduct both virtual and on-site investigations, assess property damage, and negotiate settlements. You will interact with policyholders, agents, and other stakeholders while using claims software and a company vehicle to complete estimates.

The role requires a high school diploma, strong customer service, excellent communication skills, and a willingness to travel for CAT deployments and field work in a hybrid office