Remote Field Property Claims Specialist

Farmers Group Inc.; Lufkin (TX); Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

Medical

Vision

Health Savings Account

Flexible Spending Accounts

Bonus Opportunity

Job summary

Farmers Insurance is seeking a Field Property Adjuster to conduct virtual and on-site investigations by visiting policyholders’ residences to assess property damage, liability, and loss; negotiate fair settlements. A company car and laptop are used to write estimates in a paperless environment, with opportunities for subrogation evaluation.

The role requires excellent customer service and communication skills, a valid driver’s license, and readiness to travel within the Lufkin/Nacogdoches, TX

Qualifications

• High School diploma or equivalent required.
• Excellent customer service experience, preferably in a retail environment.
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer literate: MS Word, Excel, Outlook.

Responsibilities

• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Performs additional duties as assigned.
• Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Skills

Customer service

Communication skills

Driver's license

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

Farmers Insurance is seeking a Field Property Adjuster to conduct virtual and on-site investigations by visiting policyholders’ residences to assess property damage, liability, and loss; negotiate fair settlements. A company car and laptop are used to write estimates in a paperless environment, with opportunities for subrogation evaluation.

The role requires excellent customer service and communication skills, a valid driver’s license, and readiness to travel within the Lufkin/Nacogdoches, TX