Remote Field Operations Lead — Team & Delivery Excellence

Rdsolutions; Alaska; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Annual bonus eligibility

Medical, dental, vision

401(k) with match

Job summary

Rdsolutions is seeking a Field Operations Manager to lead a geographically distributed Research Associate team, ensuring staffing, on-time delivery, and adherence to quality standards across an assigned territory. You will translate schedules into reliable field execution, manage capacity, and coordinate with corporate support to drive strong results.

The role emphasizes coaching, performance monitoring, and optimizing labor resources while meeting project deadlines in a fully remote

Qualifications

• Three or more years of relevant experience in field operations, workforce management, people supervision, scheduling, or project delivery.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to manage competing priorities, monitor performance metrics, and work independently in a fast-paced environment.
• Proficiency with Microsoft Office and the ability to learn operational dashboards and business systems.
• At this time, we are unable to consider applicants who reside in the states of Washington or California.

Responsibilities

• Field Team Leadership: Lead, engage, and manage Research Associate performance through clear expectations, coaching, feedback, and collaboration with HR as needed.
• Workforce Planning and Execution: Ensure assigned work is staffed and scheduled with sufficient field team coverage to meet project requirements and deadlines.
• Quality and Delivery: Monitor field execution, hold Research Associates accountable for timely work, address issues affecting delivery or quality.
• Labor Productivity and Cost Management: Allocate resources efficiently, balance delivery, quality, and labor costs, overtime, drive time, and mileage.
• Operational Coordination: Partner with corporate teams and Field Operations leadership to resolve issues, communicate risks, and improve field execution.
• Other duties as assigned.

Skills

Field leadership

Workforce planning

Scheduling

People supervision

Performance metrics

Microsoft Office

Communication

Problem solving

Tools

Operational dashboards

Business systems

Job description

Rdsolutions is seeking a Field Operations Manager to lead a geographically distributed Research Associate team, ensuring staffing, on-time delivery, and adherence to quality standards across an assigned territory. You will translate schedules into reliable field execution, manage capacity, and coordinate with corporate support to drive strong results.

The role emphasizes coaching, performance monitoring, and optimizing labor resources while meeting project deadlines in a fully remote