Senior Field Operations Manager - Research (Remote)

Rivel, Inc.; Westport (CT); Remote; USD 85,000 - 95,000; Full time

Job summary

Rivel, Inc. in the United States seeks a Senior Operations Manager, Research Field Services to lead field operations across active studies. The role blends hands-on fieldwork with team leadership in a flexible remote or hybrid setup.

The ideal candidate has 3+ years of people management, strong data integrity focus, and proven ability to coordinate multi-study workflows while driving efficiency and issue resolution in fast-paced environments.

Qualifications

• Bachelor's degree in a related field.
• 3+ years of people-management experience.
• Strong attention to detail and data quality.
• Experience managing multiple concurrent projects.
• Ability to identify issues, troubleshoot, and drive resolution.
• Experience coordinating or leading teams in deadline-driven environments.
• Professional interviewing experience in market research or investor research is a plus.
• Excellent written and verbal communication.
• Strong organizational skills and ability to work independently.
• Proficiency with MS Word and Excel.

Responsibilities

• Lead field services operations across active studies, including activation and fieldwork.
• Manage research operations teams and external resources with clear priorities.
• Recruit and onboard field resources based on capacity needs.
• Maintain field databases and ensure privacy compliance.
• Identify and implement process improvements to increase efficiency.
• Conduct interviews to maintain field coverage during capacity constraints.

Skills

People management

Leadership

Project management

Attention to detail

Problem solving

Communication

Independent work

Interviewing

Market research

Data quality

Education

Bachelor's degree

Tools

MS Word

Excel

Job description

Rivel, Inc. in the United States seeks a Senior Operations Manager, Research Field Services to lead field operations across active studies. The role blends hands-on fieldwork with team leadership in a flexible remote or hybrid setup.

The ideal candidate has 3+ years of people management, strong data integrity focus, and proven ability to coordinate multi-study workflows while driving efficiency and issue resolution in fast-paced environments.