Remote Field Engineer — Public Safety Cloud Deployments

Motorola Solutions; New York (NY); Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions is seeking an Emergency Call Handling Field Engineer to join the Software Enterprise Deployment and Integration team. The role is remote in the United States, with travel exceeding 75% to implement and support ECH solutions on-premise and in cloud environments.

You will configure systems, verify site readiness, and coordinate cloud integrations while supporting customers and partners. Strong background in IP deployments and public safety tech is required.

Qualifications

• Bachelor's degree in Engineering, IT, Software Engineering, or Technology.
• 3+ years of deployment and integration of complex IP products and systems.
• Experience with Cloud Platforms and Deployment Models (Azure, AWS, Private Cloud).
• Experience with cloud-based application troubleshooting including connectivity, latency, and identity management (SSO/AD).
• Cloud certifications preferred (AWS/Microsoft).
• CompTIA Network+ and Security+.

Responsibilities

• Configure and test ECH solutions including hybrid cloud and SaaS-based apps.
• Perform site verification testing prior to production cutover.
• Troubleshoot connectivity between on-site infrastructure and cloud environments.
• Support customers and channel partners during deployment.
• Document changes to cloud tenants and API integrations.
• Ensure timely resolution of installation/quality issues.
• Assist in cloud migration and system upgrade procedures.
• Participate in pre-contract presentations and customer negotiations.
• Maintain expertise in emerging cloud-native public safety technologies.

Skills

Cloud Platforms

VMware ESXi

Hyper-V

SQL Server

Windows Server

Cisco IOS

Fortinet FortiGate

Public Safety Applications

Education

Bachelor's Degree

Tools

VMware ESXi

Hyper-V

SQL Server

Windows Server

Fortinet FortiGate

Cisco IOS

Job description

Motorola Solutions is seeking an Emergency Call Handling Field Engineer to join the Software Enterprise Deployment and Integration team. The role is remote in the United States, with travel exceeding 75% to implement and support ECH solutions on-premise and in cloud environments.

You will configure systems, verify site readiness, and coordinate cloud integrations while supporting customers and partners. Strong background in IP deployments and public safety tech is required.