Remote Field Engineer: HVAC & BAS Support Pro

Carrier; Florida; Remote; USD 44,000 - 88,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Paid vacation days

Job summary

Carrier, a global leader in intelligent climate and energy solutions, is hiring a Sr Technical Support Specialist. You will troubleshoot HVAC and BAS issues, review wiring diagrams, support remote and on-site customers, and help commission and re-commission systems.

Travel and on-call work are required. Responsibilities include documenting processes, mentoring teammates, and providing high-quality service across multiple sites in the U.S.

Qualifications

• 3+ years of HVAC, mechanical systems, and/or BAS experience with a HS diploma; or 1+ year with a Bachelor's degree.
• 2+ years of chiller system operation and central plant fundamentals knowledge.
• 1+ years experience with Microsoft 365 applications.
• On-call rotation participation is required.
• Valid driver's license and insurability.

Responsibilities

• Complete required paperwork, post work orders, log calls, and update documentation.
• Analyze energy data and system graphics to identify optimization opportunities.
• Provide remote and on-site support via calls, emails, and tickets.
• Train and mentor team members; assist in startup, commissioning, and re-commissioning HVAC systems.
• Coordinate with field operations and customers to resolve issues efficiently.

Skills

HVAC operations

Building automation systems

Customer support

Problem solving

Education

High school diploma

Bachelor's degree

Tools

Microsoft 365

BACnet IP

BACnet MS/TP

Modbus

Job description

Carrier, a global leader in intelligent climate and energy solutions, is hiring a Sr Technical Support Specialist. You will troubleshoot HVAC and BAS issues, review wiring diagrams, support remote and on-site customers, and help commission and re-commission systems.

Travel and on-call work are required. Responsibilities include documenting processes, mentoring teammates, and providing high-quality service across multiple sites in the U.S.