Remote Field Applications Specialist, Chrom/TFF Systems

Sartorius Stedim North America, Inc.; United States; Remote; USD 90,000 - 117,000; Full time

Benefits offered by this job

Mentoring programs

Flexible schedule

Paid vacation

Health insurance

401(k) match

Global collaboration

Job summary

Sartorius Stedim North America, Inc. is seeking a Field Applications Specialist for Chrom/TFF to support downstream processing technologies across the Northeast.

The role is remote, with customer-facing responsibilities and extensive travel across the region, partnering with customers and internal teams to enable successful implementations. The ideal candidate has 3+ years in field applications or related roles, a life sciences background, and strong troubleshooting and communication skills.

Qualifications

• Bachelor’s degree in Life Sciences, Biotechnology, Engineering, or related field or equivalent experience.
• Master’s degree preferred.
• 3+ years in application support, field applications, or customer-facing roles within downstream processing environments.

Responsibilities

• Translate process requirements into product and workflow recommendations to accelerate adoption of downstream systems.
• Design, coordinate, and document customer-specific evaluation plans and training to drive implementation.
• Troubleshoot technical inquiries and coordinate corrective actions with stakeholders.
• Contribute technical insights and solutions during opportunity development.
• Capture customer feedback and competitive intelligence to support portfolio enhancements.
• Support training and development of other Field Applications Specialists and Sales team.
• Train customers on new technologies and assist in initial start-up activities.
• Support quality investigations through process troubleshooting and analysis.
• Provide monthly territory activity reports to management.

Skills

Customer-facing experience

Troubleshooting

Technical demonstrations

Communication skills

Travel >50%

Education

Bachelor’s degree in Life Sciences or related field

Master’s degree preferred

Tools

MS Office

Salesforce

Tableau

System control software

Job description

Sartorius Stedim North America, Inc. is seeking a Field Applications Specialist for Chrom/TFF to support downstream processing technologies across the Northeast.

The role is remote, with customer-facing responsibilities and extensive travel across the region, partnering with customers and internal teams to enable successful implementations. The ideal candidate has 3+ years in field applications or related roles, a life sciences background, and strong troubleshooting and communication skills.